Training & Development Practitioner – Online Learning Content Curator
Port Shepstone – KwaZulu Natal – South Africa
Key Performance Areas:
The individual occupying this position will:
Curate Online Learning Content
- Create, update and maintain online training content and resources, ensuring alignment with company Standard Operating Procedures.
- Design and develop interactive, engaging, and thought-provoking online learning experiences that encourage active participation and reflection.
- Create innovative digital course frameworks, outlines, and digital learning modules tailored for deployment across the Group’s Learning Management System (LMS).
- Conduct ongoing testing and quality reviews of online courses to ensure usability, interactivity, and learning impact.
Curate Face to Face Learning Content
- Write training content for the purpose of course development.
- Facilitate face to face learning of the course content developed, to a wide audience ranging from managers to general service employees.
- Conduct skills assessments using appropriate assessment tools to evaluate and measure an individual’s competencies, abilities, and knowledge.
Curate Virtual learning Content
- Support occasional live virtual sessions or face-to-face facilitation, complementing self-paced content with guided experiences.
- Content Relevance & Learner Experience
- Ensure all content is facilitation-focused, accessible, and aligned with learner needs, while maintaining accuracy and relevance to company standards.
- Collaborate closely with resort and regional managers to weave operational procedures into creative, scenario-based learning journeys.
- Build in opportunities for collaboration, and problem-solving to enhance learner engagement and retention.
- Provide regular updates to management on project milestones, learner engagement, and outcomes.
Minimum Qualifications and Experience
- Matric, with at least 2 years’ experience in digital learning, instructional design, e-learning content creation, or LMS content development.
- Strong experience in developing online training materials, including SCORM-compliant modules, presentations, videos, or other digital learning resources.
- Knowledge of LMS platforms and e-learning authoring tools (e.g., Articulate, Captivate, Rise, or similar) will be a strong advantage.
- Hospitality industry experience will be a strong advantage.
- Ability to convert technical SOPs into clear, engaging, learner-friendly content.
- Some facilitation or training exposure beneficial but not a primary requirement.
Key Competencies and Personal Attributes
- Excellent communication skills, both verbal and written, with the ability to simplify complex information.
- Highly computer literate with strong Microsoft Office skills (Word, PowerPoint, Excel).
- Creative, detail-oriented, and able to work independently while meeting deadlines.
- A valid driver’s licence and reliable transport, with the ability to travel across SA when required (travel and subsistence allowance applicable).
- Self-motivated, proactive, and able to collaborate across departments.
- Strong organisational and time management skills.
South Africa’s leading corporate player in the development and management of property and the leisure sector currently has the following opportunity at Head Office in Port Shepstone. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Ref# 38/11