Private Edition 2026/27
What our Members Say: See what our Members had to say below based on our feedback channels: www.theholidayclub.co.za | Our Customer Feedback 21 Our guests’ overall approval for the top 10 rated resorts* Congratulations to the resorts below, whose guests were the most pleased about their holiday experience. *Figures as at March 2025 20 40 50 30 10 0 70 60 90 80 100 “I really do appreciate the kindness, because we don’t get this excellent service anymore. Well done to these wonderful consultants.” - Miss Kathrada “The friendliness and highly professional efficiency of all your staff are very impressive indeed!!” - Mr Arthur Trevor Cameron “Fantastic. Do not have words anymore to express your unfailing service and what a team you have all round. Keep them close to your heart; they are your asset.” - Mr Sathasivan Chetty OUR CUSTOMER FEEDBACK At The Holiday Club, our mission is to ensure every holiday is a memorable experience. We value Member feedback and thoroughly review all responses. After each holiday, we invite you to share your thoughts through our resort survey, and we also send ad-hoc surveys to gather further insights. For those staying at our Signature Collection Resorts, we offer an SMS service for immediate on-site assistance. Your feedback is essential in helping us continually enhance your holiday experience. Placid Waters Falcon Glen Hot Springs Resort Qunu Falls Lodge Sunshine Bay Beach Club The Aloes Illovo Beach Club Margate Beach Club Kiara Lodge San Martinho Hotel Sea ‘n Sky Resort Ranking Top 10 Rating 94% 94% 94% 94% 92% 92% 91% 91% 90% 90% ABOUT THE HOLIDAY CLUB “I never felt anybody ever treating me impatiently. I was always treated with respect and patience.” - Mrs Estelle Kristien Oelofsen MEMBER FOR 21 YEARS MEMBER FOR 26 YEARS MEMBER FOR 18 YEARS MEMBER FOR 24 YEARS
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