Private Edition 2024/25

HOW THE HOLIDAY CLUB WORKS www.theholidayclub.co.za | How to Contact Us 36 Our comprehensive self-service FAQ Portal can be found on our website and has valuable tools to help you discover solutions to your queries anytime, anywhere. Scan this QR code to access this knowledge database. Information when you need it! OUR WHATSAPP SERVICE COMPREHENSIVE SELF-SERVICE FAQ PORTAL We pride ourselves on being accessible to our Members, wherever they may be! With our WhatsApp line, you can get instant membership information or chat with us live! Scan this QR code, or save our WhatsApp number +27 60 076 2210 as THC WhatsApp, and type “Hi” to access our automated menu whenever you need it. Look out for the same WhatsApp QR code throughout the Private Edition, anywhere where this service is mentioned. Among other things, you can easily access the information below from this service: • Up to date Points balance • Financial account statement • Booking confirmation letters • Resort directions • Log resort-related issues • Chat with a consultant (office hours) • Purchase more Points If you prefer to chat live with one of our Consultants, we are available Monday to Friday between 8am and 4.30pm.