Regional Resort Manager

Port Shepstone – KwaZulu Natal – South Africa

Key Performance Areas:
  • Responsible for the cohesive working of resorts
  • Accountable for managing, maintaining and upgrading of resorts, in collaboration with other departments
  • Identify cost saving and improve supplier and product delivery levels
  • Responsible for staff administration and HR/IR matters inclusive of recruitment, training, poor performance counselling, disciplinary and CCMA matters and union negotiation
  • Undertake inspections of resort premises, identify needs for resort improvements and take action accordingly
  • Responsible for setting up and maintaining 10-year asset replacement plans & budget controlling
  • Updating of resort insurance schedules
  • Accountable for resort projects
  • Accountable for annual budget forecast
  • General understanding of systems such as POS and asset registers
  • Responsible for outlet operations in conjunction with the National Operations Manager
Position Requirements:
  • A minimum of 5 years’ experience in a role in the Hospitality Industry (preference will be given to candidates with Resort Manager / General Manager of a medium to large resort)
  • Tertiary qualification advantageous
  • Excellent administrative skills
  • Experience in the operational, labour and financial aspects of a resort, and outsourced operators
  • Sound understanding of budgeting
  • Experience in refurbishment an advantage
  • Hotel management and or time share experience and knowledge of Food and Beverage and or Rooms Divisions is a requirement
  • Knowledge of spa, retail, adventure activities will be an advantage
  • Driver’s license and ability to travel at short notice or without prior notice for long periods
  • Based at Head Office in Port Shepstone – no accommodation included
  • Ability to work under pressure and meet deadlines
  • Above average interpersonal skills including analytical ability and multitasking
  • Working knowledge of MS Office, Excel and Pastel
  • Excellent communication skills both written and verbal
Potential candidates, who meet the above criteria, will be required to undergo an assessment which may include psychometric testing to determine suitability to the post requirements.
Only short-listed candidates will be contacted
South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Head Office in Port Shepstone.  In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.
Ref # 48/03